Get Great new Skills. Improve your career prospects today. Sign up for Free 7-Day Plan.
Signup Login

Business Etiquette Course

Business Etiquette Course

Work­place Essen­tials Customer Service Admin­is­tra­tive Skills Per­sonal Devel­op­ment
4258
START COURSE

Course Description

This course exam­ines the basics, most impor­tantly to be con­sid­er­ate of oth­ers, dress/​appearance, the work­place ver­sus social sit­u­a­tions, busi­ness meet­ings, proper intro­duc­tions and ‘the hand­shake’, con­ver­sa­tion skills/​small talk, cul­tural dif­fer­ences affect­ing inter­na­tional busi­ness oppor­tu­ni­ties, deal­ing with inter­rup­tions, and proper busi­ness email and tele­phone eti­quette. Have you ever been in a sit­u­a­tion where:
  •     You met some­one impor­tant and had no idea what to say or do?
  •     You spilled soup all over your­self at an impor­tant busi­ness event?
  •     You showed up at an impor­tant meet­ing under or overdressed?
Let’s face it: we’ve all had those embar­rass­ing eti­quette gaffes. Our Busi­ness Eti­quette course will help you look and sound your best no mat­ter what the situation.

Learning Outcomes

By the end of this course, you will be able to:
  •     Define eti­quette and pro­vide an exam­ple of how eti­quette can be of value to a com­pany or organization.
  •     Under­stand the guide­lines on how to make effec­tive introductions.
  •     Iden­tify the 3 C’s of a good impression.
  •     Iden­tify at least one way to min­i­mize ner­vous­ness while in social situations.
  •     Under­stand how to use a busi­ness card effectively.
  •     Iden­tify and prac­tice at least one way to remem­ber names.
  •     Iden­tify the 3 steps in giv­ing a handshake.
  •     Enu­mer­ate the four lev­els of con­ver­sa­tion and pro­vide an exam­ple for each.
  •     Under­stand place set­tings, nap­kin eti­quette, and basic table manners.
  •     Under­stand the pro­to­col in order­ing in a restau­rant, han­dling alco­hol in a busi­ness meal, pay­ing the bill, and tipping.
  •     Under­stand basic guide­lines when it comes to the proper form of address, gram­mar stan­dards, and use of acronyms in e-​mails.
  •     Under­stand basic guide­lines in the use of the tele­phone, voice mail, and cell phone.
  •     State the dif­fer­ence between a for­mal and an infor­mal letter.
  •     Cre­ate an effec­tive ‘Thank You’ note.
  •     Under­stand the mean­ing of col­ors in dress­ing for success.
  •     Dif­fer­en­ti­ate among the dressy casual, semi-​formal, for­mal and black tie dress code.
  •     Under­stand basic guide­lines in inter­na­tional etiquette.

Course Features

Request Course Information

I am interested in Business Etiquette Course

MODULES
Module One: Getting Started
Module Two: Understanding Etiquette
Module Three: Networking for Success
Module Four: The Meet and Greet
Module Five: The Dining in Style
Module Six: Eating Out
Module Seven: Business Email Etiquette
Module Eight: Phone Etiquette
Module Nine: The Written Letter
Module Ten: Dressing for Success
Module Eleven: International Etiquette
Module Twelve: Wrapping Up

Subscribe to the Free Plan and take this course for Free for 7 days or Subscribe to any of our premium plans and access all courses

Free - 7 DAYS $0.00
Access over 80 courses Access Videos Access Case Studies - 7 Days Free Access - Access Assessments - No commitment required - START NOW
Premium - 1 DAY $35.00
Unlimited Access to All Courses Unlimited Access to All Videos Unlimited Access to All Case Studies - 1 Day Duration of Access Download Unlimited Certificates Access Assessments Premium email support 24x7 - - START NOW
Premium - 7 DAYS $50.00
Unlimited Access to All Courses Unlimited Access to All Videos Unlimited Access to All Case Studies - 7 Days Duration of Access Download Unlimited Certificates Access Assessments Premium email support 24x7 OR skip trial START NOW
MOST POPULAR Premium - 1 MONTH $100.00
Unlimited Access to All Courses Unlimited Access to All Videos Unlimited Access to All Case Studies - 31 Days Duration of Access Download Unlimited Certificates Access Assessments Premium email support 24x7 OR skip trial START NOW
Premium - 3 MONTHS $180.00
Unlimited Access to All Courses Unlimited Access to All Videos Unlimited Access to All Case Studies - 93 Days Duration of Access Download Unlimited Certificates Access Assessments Premium email support 24x7 OR skip trial START NOW
BEST VALUE Premium - 1 YEAR $400.00
Unlimited Access to All Courses Unlimited Access to All Videos Unlimited Access to All Case Studies Mini-MBA Certificate included 365 Days Duration of Access Download Unlimited Certificates Access Assessments Premium email support 24x7 OR skip trial START NOW
or
Subscribe to our Certificate Programs
Testimonials
"I have a first degree in Geology and Mining and an M Phil in Environmental Management. I have worked as an administrator most of my life and needed certification in the field. Thank you for a wonderful training experience in the CIB Advanced Human Resource Certificate Program. Not only have you given me a certificate but most importantly opened my eyes to things I never knew, at my own pace and convenience. Looking forward to acquiring more certifications. #IAmSpreadingTheWord”

Vivian Ozoekwe Assistant General Manager, Havilah Group (Nigeria)

"I rate the Chicago Institute of Business Mini-MBA Program 100%. I have learnt lots of things ranging from Project Management to Business Acumen, down to the world of accounting and the Empire of Morals. Thank you for this opportunity".

Olusanya OluwagbemigaZoo Keeper (Nigeria)

“The courses has been very enjoyable, easy to conceptualize. The contents are well placed and the notes are well summarized. The knowledge I gained was very useful in my organization’s Enterprise Resource Planning (ERP) project of which I was a key member. I recommend CIB courses to others across the globe. Looking forward to doing more courses with CIB”.

Geofrey OumaIT Software Developer/ERP Project IT Lead (Kenya)

"I am in the transition phase of my career from a technical to a management role. After studying with CIB I can safely say I am now ready to take on my new role. CIB courses are simplified and straight to the point. Instead of attending physical classes, I now study any time and anywhere. I am so grateful to be part of the institution”.

Mandla MahlanguAnalyst Developer (South Africa)

COMPANY
CONTACT US
Chicago Institute of Business
1125 Ashland Ave,
Evanston, IL 60202, U.S.A.
Tel (US):+1 (312) 752-5456
admin[at]chicagoinstituteofbusiness.com
Contact Us
STAY CONNECTED

SIGN UP FOR UPDATES

We will email you updates on job trends, study & career tips, new courses and freebies!

COURSES BY INDUSTRY
COURSES BY CATEGORY
COURSES BY LEVEL
ALL COURSES (Alphabetical Order)
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Wildcard SSL
Copyright © 2018 Chicago Institute of Business