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See Microsoft PowerPoint 2010 Essentials Course
|Module One: Getting Started|
|Module Two: Understanding Facilitation|
|Module Three: Process vs. Content|
|Module Four: Laying the Groundwork|
|Module Five: Tuckman and Jensen’s Model of Team Development|
|Module Six: Building Consensus|
|Module Seven: Reaching a Decision Point|
|Module Eight: Dealing with Difficult People|
|Module Nine: Addressing Group Dysfunction|
|Module Ten: About Intervention|
|Module Eleven: Intervention Techniques|
|Module Twelve: Wrapping Up|
“The courses has been very enjoyable, easy to conceptualize. The contents are well placed and the notes are well summarized. The knowledge I gained was very useful in my organization’s Enterprise Resource Planning (ERP) project of which I was a key member. I recommend CIB courses to others across the globe. Looking forward to doing more courses with CIB”.
"Wow, I am excited to be a part of CIB. Your courses are wonderful and affordable! CIB is helping people get jobs with these certificates. You are light years better. That's why you are music to my ears".
"I am in the transition phase of my career from a technical to a management role. After studying with CIB I can safely say I am now ready to take on my new role. CIB courses are simplified and straight to the point. Instead of attending physical classes, I now study any time and anywhere. I am so grateful to be part of the institution”.
"I have a first degree in Geology and Mining and an M Phil in Environmental Management. I have worked as an administrator most of my life and needed certification in the field. Thank you for a wonderful training experience in the CIB Advanced Human Resource Certificate Program. Not only have you given me a certificate but most importantly opened my eyes to things I never knew, at my own pace and convenience. Looking forward to acquiring more certifications. #IAmSpreadingTheWord”