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Facilitation Skills Course

Facilitation Skills Course

Super­vi­sors and Man­agers Per­sonal Devel­op­ment Career Devel­op­ment
6114
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Course Description

Facil­i­ta­tion is often referred to as the new cor­ner­stone of man­age­ment phi­los­o­phy. With its focus on fair­ness and cre­at­ing an easy deci­sion mak­ing process. Cre­at­ing a com­fort­able envi­ron­ment through bet­ter facil­i­ta­tion will give you a bet­ter under­stand­ing of what a good facil­i­ta­tor can do to improve any meet­ing or gathering.

The Facil­i­ta­tion Skills course can help any orga­ni­za­tion make bet­ter deci­sions. This course will give you an under­stand­ing of what facil­i­ta­tion is all about, as well as some tools that you can use to facil­i­tate small meet­ings. A strong under­stat­ing of how a facil­i­ta­tor can com­mand a room and dic­tate the pace of a meet­ing will have you on the road to becom­ing a great facilitator.

Learning Outcomes

At the end of this course, you should be able to:
  • Define facil­i­ta­tion and iden­tify its pur­pose and benefits.
  • Clar­ify the role and focus of a facilitator.
  • Dif­fer­en­ti­ate between process and con­tent in the con­text of a group discussion.
  • Pro­vide tips in choos­ing and prepar­ing for facilitation.
  • Iden­tify a facilitator’s role when man­ag­ing groups in each of Tuck­man and Jensen’s stages of group devel­op­ment: form­ing, storm­ing, norm­ing, and performing.
  • Iden­tify ways a facil­i­ta­tor can help a group reach a con­sen­sus: from encour­ag­ing par­tic­i­pa­tion to choos­ing a solution.
  • Pro­vide guide­lines in deal­ing with dis­rup­tions, dys­func­tions, and dif­fi­cult peo­ple in groups.
  • Define what inter­ven­tions are, when they are appro­pri­ate, and how to imple­ment them.

Course Features

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MODULES
Module One: Getting Started
Module Two: Understanding Facilitation
Module Three: Process vs. Content
Module Four: Laying the Groundwork
Module Five: Tuckman and Jensen’s Model of Team Development
Module Six: Building Consensus
Module Seven: Reaching a Decision Point
Module Eight: Dealing with Difficult People
Module Nine: Addressing Group Dysfunction
Module Ten: About Intervention
Module Eleven: Intervention Techniques
Module Twelve: Wrapping Up

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