Creative Problem Solving Course

Course Description

In the past few decades, psy­chol­o­gists and busi­ness peo­ple alike have dis­cov­ered that suc­cess­ful prob­lem solvers tend to use the same type of process to iden­tify and imple­ment the solu­tions to their prob­lems. This process works for any kind of prob­lem, large or small.

The Cre­ative Prob­lem Solv­ing course will give you an overview of the entire cre­ative prob­lem solv­ing process, as well as key prob­lem solv­ing tools that you can use every day. Skills such as brain­storm­ing, infor­ma­tion gath­er­ing, ana­lyz­ing data, and iden­ti­fy­ing resources will be cov­ered through­out the course.

Learning Outcomes

By the end of this course, you will be able to:
  • Under­stand prob­lems and the cre­ative prob­lem solv­ing process
  • Iden­tify types of infor­ma­tion to gather and key ques­tions to ask in prob­lem solving
  • Iden­tify the impor­tance of defin­ing a prob­lem correctly
  • Iden­tify and use four dif­fer­ent prob­lem def­i­n­i­tion tools
  • Write con­crete prob­lem statements
  • Use basic brain­storm­ing tools to gen­er­ate ideas for solutions
  • Use idea gen­er­at­ing tools, such as affin­ity dia­grams, word chain­ing, the box method, the six think­ing hats, and the blink method
  • Eval­u­ate poten­tial solu­tions against cri­te­ria, includ­ing cost/​benefit analy­sis and group voting
  • Per­form a final analy­sis to select a solution
  • Under­stand the roles that fact and intu­ition play in select­ing a solution
  • Under­stand the need to refine the short­list and re-​refine it
  • Under­stand how to iden­tify the tasks and resources nec­es­sary to imple­ment solutions
  • Eval­u­ate and adapt solu­tions to reality
  • Fol­low up with solu­tion imple­men­ta­tion to cel­e­brate suc­cesses and iden­tify improvements

Course Features

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MODULES
Module One: Getting Started
Module Two: The Problem Solving Method
Module Three: Information Gathering
Module Four: Problem Definition
Module Five: Preparing for Brainstorming
Module Six: Generating Solutions (I)
Module Seven: Generating Solutions (II)
Module Eight: Analyzing Solutions
Module Nine: Selecting a Solution
Module Ten: Planning Your Next Steps
Module Eleven: Recording Lessons Learned
Module Twelve: Wrapping Up

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