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|Module One: Getting Started|
|Module Two: Verbal Communication Skills|
|Module Three: Non-Verbal Communication Skills|
|Module Four: Making Small Talk and Moving Beyond|
|Module Five: Moving the Conversation Along|
|Module Six: Remembering Names|
|Module Seven: Influencing Skills|
|Module Eight: Bringing People to Your Side|
|Module Nine: Sharing Your Opinion|
|Module Ten: Negotiation Basics|
|Module Eleven: Making an Impact|
|Module Twelve: Wrapping Up|
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