This interactive 4-week workshop series for professionals, led by two certified instructors, aims to provide tools for greater self-awareness and practical knowledge to increase intercultural sensitivity and effective communication in the workplace. The small group workshops will be conducted online, involving a combination of live presentations, discussions, and interactive activities. All participants will be provided with an online, personal assessment — the Cultural Orientations Indicator® (COI) — and will have access to an array of professional development materials.
At the end of the workshop series, participants will be able to:
The trainers also offer customized workshops for individuals, teams and other groups, depending on their interest and need. Fill out this brief form to contact the trainers.
Session 1: Introduction to Culture, Cultural Orientations Approach, and Strategic Performance Framework: Cultural Perspective, Cultural Skills, Strategic Results
Session 2: Interaction Style: Cultural orientations that impact how we communicate and engage — the way we connect and approach relationships
Session 3: Thinking Style: Cultural orientations that impact how we process information — the way we think, perceive, remember, and relate to information
Session 4: Sense of Self: Cultural orientations that impact how we see and experience our “self” — our identity and core motivation
Jennifer Gerrard Instructor
Jennifer Gerrard is a leader in the area of international education. She has held a variety of roles at different universities, including Northwestern University, New York University Abu Dhabi, University of California, Santa Cruz, and DePaul University. Additionally, she has served the non-profit organizations Public Allies and AMIDEAST. Her career has led to two expatriate roles, in Cairo, Egypt and Abu Dhabi, United Arab Emirates. Jennifer has a proven track record in international collaboration, running the international network for the Kellogg School of Management’s Executive MBA program, with locations in Canada, Israel, Germany, Hong Kong, and China. In her current role at Northwestern University, Jennifer oversees the formalization of international partnerships across the university and facilitates professional development for staff in the area of intercultural competence. Jennifer completed her BA in Political Science and Women’s Studies at DePaul University and her MA at the University of Chicago in Social Sciences.
Janka Pieper Instructor
Janka Pieper was born and raised in Germany and came to the United States as a student in college. During her time as an undergraduate at Illinois State University, she worked as an international assistant helping international students navigate the university system and adjust to living in a new culture and society. She is an expert in intercultural communication, international public relations and global marketing, and has traveled extensively around the world. In her current role, Janka tells Northwestern's international story and develops communication plans for global initiatives and internationalization efforts. She has written extensively about projects and partnerships with universities in Germany, France, Serbia, China, South Africa, Cuba and Mexico. Janka is also a Board Member of the DANK Haus German American Cultural Center in Chicago.
Janka received her BA in Mass Communication and her MA in Communication with a focus on international public relations and intercultural communication from Illinois State University.
Cultural OrientationsApproach Academic Certified PractitionerCertification Authority: TMC | A Berlitz Company
Global Competence and GCAA Certified Practitioner
Certification Authority: GCA: Global Competence & GCAA Certification