Administrative Support Course

Course Description

Admin­is­tra­tive assis­tants are a key part of most office envi­ron­ments. They work qui­etly in the back­ground, ensur­ing that the busi­ness runs smoothly and effi­ciently. This course will give new admin­is­tra­tive assis­tants tools that will make them that per­son that the office can’t live with­out. Expe­ri­enced admin­is­tra­tive assis­tants will learn new tools that will make them more effi­cient and valu­able than ever.

In the Admin­is­tra­tive Sup­port course, you will learn the core skills that will help you use your resources effi­ciently, man­age your time wisely, com­mu­ni­cate effec­tively, and col­lab­o­rate with oth­ers skill­fully. The prac­tices pre­sented in this course may take time to be a part of your daily work rou­tine. How­ever, mak­ing the com­mit­ment to con­sis­tently apply the con­cepts every day is the key to chang­ing and adopt­ing new behav­iors in a short amount of time.

Learning Outcomes

By the end of this course, you will be able to:
  • Get bet­ter organized
  • Man­age your time more effectively
  • Pri­or­i­tize your time so you can get it all done.
  • Com­plete Spe­cial Tasks
  • Ver­bal Com­mu­ni­ca­tion Skills
  • Non-​Verbal Com­mu­ni­ca­tion Skills
  • Empower Your­self
  • Deal bet­ter with your managers
  • Pri­or­i­tize your care of yourself

Course Features

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MODULES
Module One: Getting Started
Module Two: Getting Organized (I)
Module Three: Getting Organized (II)
Module Four: Managing Time
Module Five: Getting It All Done On Time
Module Six: Special Tasks
Module Seven: Verbal Communication Skills
Module Eight: Non-Verbal Communication Skills
Module Nine: Empowering Yourself
Module Ten: The Team of Two
Module Eleven: Taking Care of Yourself
Module Twelve: Wrapping Up

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