Successful Negotiation Skills Course

Course Description

Although peo­ple often think of board­rooms, suits, and mil­lion dol­lar deals when they hear the word nego­ti­a­tion, the truth is that we nego­ti­ate all the time. Through this course you will be able to under­stand the basic types of nego­ti­a­tions, the phases of nego­ti­a­tions, and the skills needed for suc­cess­ful nego­ti­at­ing.

The Successful Nego­ti­a­tion Skills course will give you a sense of under­stand­ing your oppo­nent. You will have the con­fi­dence to not set­tle for less than you feel is fair. You will learn that an atmos­phere of respect is essen­tial, as uneven nega­tions could lead to prob­lems in the future.

Learning Outcomes

By the end of this course, you will be able to:
  • Under­stand the basic types of nego­ti­a­tions, the phases of nego­ti­a­tions, and the skills needed for suc­cess­ful negotiating
  • Under­stand and apply basic nego­ti­at­ing con­cepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the ground­work for negotiation
  • Iden­tify what infor­ma­tion to share and what to keep to yourself
  • Under­stand basic bar­gain­ing techniques
  • Apply strate­gies for iden­ti­fy­ing mutual gain
  • Under­stand how to reach con­sen­sus and set the terms of agreement
  • Deal with per­sonal attacks and other dif­fi­cult issues
  • Use the nego­ti­at­ing process to solve every­day problems
  • Nego­ti­ate on behalf of some­one else

Course Features

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MODULES
Module One: Getting Started
Module Two: Understanding Negotiation
Module Three: Getting Prepared
Module Four: Laying the Groundwork
Module Five: Phase One — Exchanging Information
Module Six: Phase Two — Bargaining
Module Seven: About Mutual Gain
Module Eight: Phase Three — Closing
Module Nine: Dealing with Difficult Issues
Module Ten: Negotiating Outside the Boardroom
Module Eleven: Negotiating on Behalf of Someone Else
Module Twelve: Wrapping Up

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