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Anger Management Course

Per­sonal Devel­op­ment Career Devel­op­ment Customer Service
11149
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Course Description

Ben­jamin Franklin once said, ‘In this world noth­ing can be said to be cer­tain, except death and taxes.’ We would add a third item to his list: ANGER. Con­trol­ling and lim­it­ing anger is impor­tant in every aspect of one’s life. With­out con­trol you are putting lim­its on what you can accom­plish in your per­sonal and pro­fes­sional life.

Anger can be an incred­i­bly dam­ag­ing force, cost­ing peo­ple their jobs, per­sonal rela­tion­ships, and even their lives when it gets out of hand. How­ever, since every­one expe­ri­ences anger, it is impor­tant to have con­struc­tive approaches to man­age it effec­tively.

The Anger Man­age­ment course will help teach you how to iden­tify your anger trig­gers and what to do when you get angry.

Learning Outcomes

By the end of this course, you will be able to:
  • Under­stand anger dynam­ics in terms of the anger cycle and the fight or flight theory.
  • Know com­mon anger myths and their fac­tual refutations.
  • Know the help­ful and unhelp­ful ways of deal­ing with anger.
  • Know tech­niques in con­trol­ling anger, par­tic­u­lar read­ing anger warn­ing signs, using cop­ing thoughts, exer­cis­ing relax­ation tech­niques and blow­ing off steam.
  • Under­stand the dif­fer­ence between objec­tive and sub­jec­tive language.
  • Know tips in iden­ti­fy­ing the problem.
  • Express a feel­ing or posi­tion using I-​messages.
  • Know skills and tech­niques in mak­ing a dis­agree­ment con­struc­tive, includ­ing effec­tive nego­ti­a­tion and solu­tion building.
  • Reflect on one’s hot but­tons and per­sonal anger dynamics.
  • Know alter, avoid and, accept ways of respond­ing to an anger-​provoking situation.
  • Under­stand the energy curve and how it can help in respond­ing to some­one else’s anger.
  • Learn and prac­tice de-​escalation techniques.
  • Gain an inte­grated view of anger man­age­ment and how it can be best practiced.

Course Features

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MODULES
Module One: Getting Started
Module Two: Understanding Anger
Module Three: Do’s and Don’ts
Module Four: Gaining Control
Module Five: Separate the People from the Problem
Module Six: Working on the Problem
Module Seven: Solving the Problem
Module Eight: A Personal Plan
Module Nine: The Triple A Approach
Module Ten: Dealing with Angry People
Module Eleven: Pulling It All Together
Module Twelve: Wrapping Up

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