With the world becoming more mobile and diverse, diversity
has taken on a new importance in the workplace. You will be able to
use strategies for removing barriers and stereotypes, and to
encourage diversity in the workplace and even through your
The Workshop Diversity course will help you understand what diversity is all about, and how you can help create a more diverse world at work and at home. You will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.
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|Module One: Getting Started|
|Module Two: Understanding Diversity|
|Module Three: Understanding Stereotypes|
|Module Four: Breaking Down the Barriers|
|Module Five: Verbal Communication Skills|
|Module Six: Non-Verbal Communication Skills|
|Module Seven: Being Proactive|
|Module Eight: Coping with Discrimination|
|Module Nine: Dealing with Diversity Complaints as a Person|
|Module Ten: Dealing with Diversity Complaints as a Manager|
|Module Eleven: Dealing with Diversity Complaints as an Organization|
|Module Twelve: Wrapping Up|
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