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Course Description

Change is a con­stant in many of our lives. All around us, tech­nolo­gies, processes, peo­ple, ideas, and meth­ods often change, affect­ing the way we per­form daily tasks and live our lives. Hav­ing a smooth tran­si­tion when change occurs is impor­tant in any sit­u­a­tion and you will gain some valu­able skills through this course.

The Change Man­age­ment course will give any leader tools to imple­ment changes more smoothly and to have those changes bet­ter accepted. This course will also give you an under­stand­ing of how change is imple­mented and some tools for man­ag­ing your reac­tion to change.

Learning Outcomes

At the end of this course, you will be able to:
  • List the steps nec­es­sary for prepar­ing a change strat­egy and build­ing sup­port for the change
  • Describe the WIFM – the indi­vid­ual moti­va­tors for change
  • Use needed com­po­nents to develop a change man­age­ment and com­mu­ni­ca­tions plans, and to list imple­men­ta­tion strategies
  • Employ strate­gies for gath­er­ing data, address­ing con­cerns and issues, eval­u­at­ing options and adapt­ing a change direction
  • Uti­lize meth­ods for lead­ing change project sta­tus meet­ings, cel­e­brat­ing a suc­cess­ful change imple­men­ta­tion, and shar­ing the results and benefits
  • Describe the four states of Appre­cia­tive Inquiry, its pur­poses, and sam­ple uses in case studies
  • Use strate­gies for align­ing peo­ple with a change, appeal­ing to emo­tions and facts
  • Describe the impor­tance of resiliency and flex­i­bil­ity in the con­text of change.
  • Explain the impor­tance of flex­i­bil­ity in the con­text of change, and demon­strate meth­ods the change leader and indi­vid­ual change par­tic­i­pant can use to pro­mote flex­i­bil­ity.

Course Features

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MODULES
Module One: Getting Started
Module Two: Preparing for Change
Module Three: Identifying the WIFM
Module Four: Understanding Change
Module Five: Leading and Managing the Change
Module Six: Gaining Support
Module Seven: Making it All Worthwhile
Module Eight: Using Appreciative Inquiry
Module Nine: Bringing People to Your Side
Module Ten: Building Resiliency
Module Eleven: Building Flexibility
Module Twelve: Wrapping Up

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