Course Description

While hav­ing var­i­ous cul­tures in one work­place can present com­mu­ni­ca­tion prob­lems and con­flicts, the ben­e­fits of such a vari­ety in the work­place out­weigh it. The work­place can present chal­lenges to man­age­ment in terms of han­dling the dif­fer­ent gen­er­a­tions present. As older work­ers delay retir­ing and younger work­ers are enter­ing the work­force, the work envi­ron­ment has become a patch­work of vary­ing per­spec­tives and expe­ri­ences, all valu­able to say the least.

The Gen­er­a­tion Gaps course will help you under­stand the var­i­ous gen­er­a­tions present at work, and under­stand what moti­vates them and deal­ing with them on a daily basis. Both the young and older worker will have many ideas to offer, which will help the orga­ni­za­tion thrive in the mar­ket­place. Learn­ing how to deal with the Gen­er­a­tion Gaps at work will help you become a bet­ter man­ager or co-​worker.

Learning Outcomes

By the end of this course, you will be able to:
  • His­tory behind gen­er­a­tion gaps
  • What are traditionalists
  • What are baby boomers
  • What are Gen­er­a­tion Xers
  • What are Gen­er­a­tion Yers
  • Dif­fer­ences between each type of generation
  • Find­ing com­mon ground among the generations
  • Con­flict management
  • Lever­ag­ing the ben­e­fits of gen­er­a­tion gaps at work

Course Features

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MODULES
Module One: Getting Started
Module Two: History
Module Three: Traditionalist
Module Four: Baby Boomers
Module Five: Generation X
Module Six: Generation Y
Module Seven: Differentiations Between
Module Eight: Finding Common Ground
Module Nine: Conflict Management (I)
Module Ten: Conflict Management (II)
Module Eleven: The Power of 4
Module Twelve: Wrapping Up

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