While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.
The Generation Gaps course will help you understand the various generations present at work, and understand what motivates them and dealing with them on a daily basis. Both the young and older worker will have many ideas to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.
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| MODULES |
|---|
| Module One: Getting Started |
| Module Two: History |
| Module Three: Traditionalist |
| Module Four: Baby Boomers |
| Module Five: Generation X |
| Module Six: Generation Y |
| Module Seven: Differentiations Between |
| Module Eight: Finding Common Ground |
| Module Nine: Conflict Management (I) |
| Module Ten: Conflict Management (II) |
| Module Eleven: The Power of 4 |
| Module Twelve: Wrapping Up |
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Vivian Ozoekwe Assistant General Manager, Havilah Group (Nigeria)
Olusanya OluwagbemigaZoo Keeper (Nigeria)
Mandla MahlanguAnalyst Developer (South Africa)
Geofrey OumaIT Software Developer/ERP Project IT Lead (Kenya)
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