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|Module One: Getting Started|
|Module Two: When Should Feedback Occur?|
|Module Three: Preparing and Planning|
|Module Four: Choosing a Time and Place|
|Module Five: During the Session (I)|
|Module Six: During the Session (II)|
|Module Seven: Setting Goals|
|Module Eight: Diffusing Anger or Negative Emotions|
|Module Nine: What Not to Do|
|Module Ten: After the Session (I)|
|Module Eleven: After the Session (II)|
|Module Twelve: Wrapping Up|
"Wow, I am excited to be a part of CIB. Your courses are wonderful and affordable! CIB is helping people get jobs with these certificates. You are light years better. That's why you are music to my ears".
"Thank you CIB for a wonderful and thought provoking course that has made me look at my own business in a new light. This course has helped me improve my knowledge and more importantly how I can apply this in my day to day work environment".
“The courses has been very enjoyable, easy to conceptualize. The contents are well placed and the notes are well summarized. The knowledge I gained was very useful in my organization’s Enterprise Resource Planning (ERP) project of which I was a key member. I recommend CIB courses to others across the globe. Looking forward to doing more courses with CIB”.
"I have a first degree in Geology and Mining and an M Phil in Environmental Management. I have worked as an administrator most of my life and needed certification in the field. Thank you for a wonderful training experience in the CIB Advanced Human Resource Certificate Program. Not only have you given me a certificate but most importantly opened my eyes to things I never knew, at my own pace and convenience. Looking forward to acquiring more certifications. #IAmSpreadingTheWord”