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See Sales Essentials Course
|Module One: Getting Started|
|Module Two: When Should Feedback Occur?|
|Module Three: Preparing and Planning|
|Module Four: Choosing a Time and Place|
|Module Five: During the Session (I)|
|Module Six: During the Session (II)|
|Module Seven: Setting Goals|
|Module Eight: Diffusing Anger or Negative Emotions|
|Module Nine: What Not to Do|
|Module Ten: After the Session (I)|
|Module Eleven: After the Session (II)|
|Module Twelve: Wrapping Up|
"I have a first degree in Geology and Mining and an M Phil in Environmental Management. I have worked as an administrator most of my life and needed certification in the field. Thank you for a wonderful training experience in the CIB Advanced Human Resource Certificate Program. Not only have you given me a certificate but most importantly opened my eyes to things I never knew, at my own pace and convenience. Looking forward to acquiring more certifications. #IAmSpreadingTheWord”
“The courses has been very enjoyable, easy to conceptualize. The contents are well placed and the notes are well summarized. The knowledge I gained was very useful in my organization’s Enterprise Resource Planning (ERP) project of which I was a key member. I recommend CIB courses to others across the globe. Looking forward to doing more courses with CIB”.
"I am in the transition phase of my career from a technical to a management role. After studying with CIB I can safely say I am now ready to take on my new role. CIB courses are simplified and straight to the point. Instead of attending physical classes, I now study any time and anywhere. I am so grateful to be part of the institution”.
"Thank you CIB for a wonderful and thought provoking course that has made me look at my own business in a new light. This course has helped me improve my knowledge and more importantly how I can apply this in my day to day work environment".