Delivering Constructive Criticism Course

Delivering Constructive Criticism Course

Course Description

Deliv­er­ing Con­struc­tive Crit­i­cism is one of the most chal­leng­ing things for any­one. Through this course you will gain valu­able knowl­edge and skills that will assist you with this chal­leng­ing task. When an employee com­mits an action that requires feed­back or crit­i­cism it needs to be han­dled in a very spe­cific way.

Con­struc­tive Crit­i­cism if done cor­rectly will pro­vide great ben­e­fits to your orga­ni­za­tion. It pro­vides the abil­ity for man­age­ment to nul­lify prob­lem­atic behav­iors and develop well rounded and pro­duc­tive employ­ees. Con­struc­tive feed­back shows an employee that man­age­ment cares about them and will invest time and effort into their careers.

Learning Outcomes

By the end of this course, you will be able to:
  • Under­stand when feed­back should take place
  • Learn how to pre­pare and plan to deliver con­struc­tive criticism
  • Deter­mine the appro­pri­ate atmos­phere in which it should take place
  • Iden­tify the proper steps to be taken dur­ing the session
  • Know how emo­tions and cer­tain actions can neg­a­tively impact the effects of the session
  • Rec­og­nize the impor­tance of set­ting goals and the method used to set them
  • Uncover the best tech­niques for fol­low­ing up with the employee after the session

Course Features

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MODULES
Module One: Getting Started
Module Two: When Should Feedback Occur?
Module Three: Preparing and Planning
Module Four: Choosing a Time and Place
Module Five: During the Session (I)
Module Six: During the Session (II)
Module Seven: Setting Goals
Module Eight: Diffusing Anger or Negative Emotions
Module Nine: What Not to Do
Module Ten: After the Session (I)
Module Eleven: After the Session (II)
Module Twelve: Wrapping Up

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