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See Microsoft PowerPoint 2013 Essentials Course
|Module One: Getting Started|
|Module Two: What is Social Media?|
|Module Three: Defining Your Social Media Policy (I)|
|Module Four: Defining Your Social Media Policy (II)|
|Module Five: Creating a Living Document|
|Module Six: Keeping an Eye on Security|
|Module Seven: Rules to Follow When Posting (I)|
|Module Eight: Rules to Follow When Posting (II)|
|Module Nine: Benefits of Social Media|
|Module Ten: The Pitfalls of Social Media|
|Module Eleven: Listen to Your Customers|
|Module Twelve: Wrapping Up|
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