Overcoming Sales Objections Course

6940
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Course Description

Expe­ri­enc­ing a sales objec­tion can be a dis­heart­en­ing event. Through this course you will learn how to elim­i­nate the objec­tion and push through to get that sale. Even the best qual­ity ser­vices or items can be turned down, and learn­ing how to over­come these denials will be of great ben­e­fit.

Over­com­ing Sales Objec­tions is an essen­tial part of the sales process, as it will open up a whole new set of oppor­tu­ni­ties. It will pro­duce new sales and pro­vide an ongo­ing rela­tion­ship with new clients. Objec­tions will always occur no mat­ter the item being sold or presented.

Learning Outcomes

By the end of this course, you will be able to:
  • Under­stand the fac­tors that con­tribute to cus­tomer objections.
  • Define dif­fer­ent objections.
  • Rec­og­nize dif­fer­ent strate­gies to over­come objections.
  • Iden­tify the real objections.
  • Find points of interest.
  • Learn how to deflate objec­tions and close the sale.

Course Features

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MODULES
Module One: Getting Started
Module Two: Three Main Factors
Module Three: Seeing Objections as Opportunities
Module Four: Getting to the Bottom
Module Five: Finding a Point of Agreement
Module Six: Have the Client Answer Their Own Objection
Module Seven: Deflating Objections
Module Eight: Unvoiced Objections
Module Nine: The Five Steps
Module Ten: Dos and Don'ts
Module Eleven: Sealing the Deal
Module Twelve: Wrapping Up

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