Office Administration Certificate

Start Program $49.99 Save $49.99 when you pay for this program now (original price - $79.99).


The role of the administrative assistant continues to rapidly evolve. Beyond knowledge of administrative procedures and information administration, they are required to have great communication, research, interpersonal and computer appreciation skills. Administrative professionals often provide customers with the first impression of an organisation. They help managers; business leaders and organisations run effectively and efficiently.

The Chicago Institute of Business Online Office Administration Certificate Program provides you with the practical skills and knowledge to take on a wide range of responsibilities related to office work.

This certificate program consists of five courses – four compulsory courses and an elective course. Customize your learning by selecting the appropriate elective course.


As you complete each of the five (5) courses in the Chicago Institute of Business Online Office Administration Cer­tifi­cate Pro­gram, you will be able to auto­mat­i­cally down­load each course cer­tifi­cate. When you complete the fifth course you will find your final certificate in the "My Certificates" section of your account page.

At the end of your study you will have received a total of six (6) cer­tifi­cates of com­ple­tion (5 from each course and an over­all cer­tifi­cate for this pro­gram). We call it the 6-​in-​1 offer!

Better still should you require a stamped hard copy of your certificate(s), we can deliver same to any address of your choosing anywhere in the world. Simply go to the "Order Hard Copy Certificate" section of your account page.

What are you still waiting for? Enroll now for the Chicago Institute of Business Online Office Administration Cer­tifi­cate Pro­gram.

It’s time to improve your productivity at work! Make yourself indispensable to your organisation.

Program Features

  • Qualification Certification
  • Recognition Global
  • Provider Chicago Institute of Business
  • Prerequisites None
  • Study Mode 100% Online
  • Location Online
  • Start Date Anytime
  • Study Load 50 hours
  • Videos Yes
  • Assessment 80% pass mark. Unlimited attempts. No negative marking
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Courses: 5 (4 Com­pul­sory and 1 Elec­tive courses)

    Compulsory Courses (4)
  • Administrative Support Course
    • Module One: Getting Started
    • Module Two: Getting Organized (I)
    • Module Three: Getting Organized (II)
    • Module Four: Managing Time
    • Module Five: Getting It All Done On Time
    • Module Six: Special Tasks
    • Module Seven: Verbal Communication Skills
    • Module Eight: Non-Verbal Communication Skills
    • Module Nine: Empowering Yourself
    • Module Ten: The Team of Two
    • Module Eleven: Taking Care of Yourself
    • Module Twelve: Wrapping Up
  • Effective Business Writing Course
    • Module One: Getting Started
    • Module Two: Working with Words
    • Module Three: Constructing Sentences
    • Module Four: Creating Paragraphs
    • Module Five: Writing Meeting Agendas
    • Module Six: Writing E-mails
    • Module Seven: Writing Business Letters
    • Module Eight: Writing Proposals
    • Module Nine: Writing Reports
    • Module Ten: Other Types of Documents
    • Module Eleven: Proofreading and Finishing
    • Module Twelve: Wrapping Up
  • Executive and Personal Assistants Course
    • Module One: Getting Started
    • Module Two: Working with Your Manager
    • Module Three: Administrative Soft Skills
    • Module Four: Effective Time Management
    • Module Five: Meeting Management
    • Module Six: Tools of the Trade (I)
    • Module Seven: Tools of the Trade (II)
    • Module Eight: Being an Effective Gatekeeper
    • Module Nine: Organizational Skills
    • Module Ten: Confidentiality Guidelines
    • Module Eleven: Special Tasks
    • Module Twelve: Wrapping Up
  • Developing Better Organizational Skills Course
    • Module One: Getting Started
    • Module Two: Remove the Clutter
    • Module Three: Prioritize
    • Module Four: Scheduling Your Time
    • Module Five: To Do Lists
    • Module Six: Paper and Paperless Storage
    • Module Seven: Organization in Your Work Area
    • Module Eight: Tools to Fight Procrastination
    • Module Nine: Organizing Your Inbox
    • Module Ten: Avoid the Causes of Disorganization
    • Module Eleven: Discipline is the Key to Stay Organized
    • Module Twelve: Wrapping Up
    Elective Courses (Choose 1 out of the courses below)
  • Business Etiquette Course
    • Module One: Getting Started
    • Module Two: Understanding Etiquette
    • Module Three: Networking for Success
    • Module Four: The Meet and Greet
    • Module Five: The Dining in Style
    • Module Six: Eating Out
    • Module Seven: Business Email Etiquette
    • Module Eight: Phone Etiquette
    • Module Nine: The Written Letter
    • Module Ten: Dressing for Success
    • Module Eleven: International Etiquette
    • Module Twelve: Wrapping Up
  • Achieving Personal Productivity Course
    • Module One: Getting Started
    • Module Two: Setting SMART Goals
    • Module Three: The Power of Routines
    • Module Four: Scheduling Yourself
    • Module Five: Keeping Yourself on Top of Tasks
    • Module Six: Tackling New Tasks and Projects
    • Module Seven: Using Project Management Techniques
    • Module Eight: Creating a Workspace
    • Module Nine: Organizing Files and Folders
    • Module Ten: Managing E-Mail
    • Module Eleven: Tackling Procrastination
    • Module Twelve: Wrapping Up
  • Effective Time Management Course
    • Module One: Getting Started
    • Module Two: Setting SMART Goals
    • Module Three: Prioritizing Your Time
    • Module Four: Planning Wisely
    • Module Five: Tackling Procrastination
    • Module Six: Crisis Management
    • Module Seven: Organizing Your Workspace
    • Module Eight: Delegating Made Easy
    • Module Nine: Setting a Ritual
    • Module Ten: Meeting Management
    • Module Eleven: Alternatives to Meetings
    • Module Twelve: Wrapping Up