Every industry and every organisation must find ways to turn “dissatisfied customers” into advocates and referrals.
The Chicago Institute of Business Online Customer Service Certificate Program equips you with the tools, techniques and approaches required to design and implement strategies that significantly improve the delivery of service.
The certificate program will accelerate your understanding and leadership of “how to create winning customer experiences”.
This certificate program consists of five courses – four compulsory courses and an elective course. Customize your learning by selecting the appropriate elective course.
As you complete each of the five (5) courses in the Chicago Institute of Business Online Customer Service Certificate Program, you will be able to automatically download each course certificate.
When you complete the fifth course you will find your final certificate in the "My Certificates" section of your account page.
At the end of your study you will have received a total of six (6) certificates of completion (5 from each course and an overall certificate for this program). We call it the 6-in-1 offer!
Better still should you require a stamped hard copy of your certificate(s), we can deliver same to any address of your choosing anywhere in the world. Simply go to the "Order Hard Copy Certificate" section of your account page.
What are you still waiting for? Enroll now for the Chicago Institute of Business Online Customer Service Certificate Program.
It is time to win with your customers over and over again!
Courses: 5 (4 Compulsory and 1 Elective courses)